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Hotel is open

We are delighted that we are allowed to welcome more and more guests. Did you know that our hotel never closed? Hotel guests can enjoy breakfast and dinner in our restaurants again. In order to do so, we have adjusted our procedures and rooms in various ways, which allows you to have a safe and relaxing stay at our hotel. You will find all details on this page.

PLEASE NOTE, VERY IMPORTANT!
Do you have any cold-like symptoms, including cold in the nose, runny nose, soar throat, mild cough or a temperature higher than 38 degrees Celsius/100.4 Fahrenheit? If yes, you are requested to stay home and not to come to the hotel.

It is important that you follow the instructions of the hotel staff members during your stay with us. Additionally, all guests and staff members at our hotel are requested to carefully follow the precautionary measures below:

Overnight Stay

We look forward to welcoming you in person, showing you around and answering all the question, you might have. On arrival you can disinfect your hands in the lobby. .

We will ensure hospitable check-in with 1,5 metres distance for you. All our staff members have been instructed how to proceed with regard to COVID-19.

Every day professional cleaners clean our rooms and the door handles, besides (stair) handrails, lift buttons are cleaned several times a day. Our staff members wear gloves and wash their hands every hour.

Throughout the hotel you will find clearly visible floor stickers and directions, which route you should follow.

If you haven’t made a reservation for the restaurant while booking your stay, we recommend doing so during check-in. Reservations for breakfast and dinner are required.

Food & Beverage

Breakfast and dinner at the restaurant
Only guests that stay at the hotel can have breakfast and dinner at our restaurant. In order to ensure that everything runs smoothly and safely, we have drawn up a number of guidelines:

  • You are requested to state your preferred time to have breakfast and dinner while you book your stay on the website
  • Before you enter the restaurant, we will ask you to show us your reservation
  • Additionally, we will ask you some health-related questions
  • You will be requested (mandatory) to disinfect your hands
  • Please, wait at the welcome desk. We will accompany you to your table
  • Keep 1,5 metres distance from our staff members and other guests
  • Arrows at our restaurant signal which way to walk and you are kindly requested to follow these
  • We serve your food and drinks with the appropriate distance, after which you can get your order yourself
  • Our staff members wear gloves for hygiene purposes
  • The preferred method of payment is by card or contact-free

Room service
Guests, who prefer to have breakfast or dinner in the hotel room, can make use of a delicious room service menu. We will then leave your ordered breakfast or dinner outside your hotel room.

Lunch
We regret to inform you that at present lunch is not available.

Terrace and bar
Our terrace is open for guests who have booked an overnight stay at our hotel. The bar is still closed. We advise you to visit our website, since things might change quickly.

Fitness

Unfortunately our Fitness facilities remain closed.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Can we eat at the restaurant again?
Yes, you can! As guest with an overnight stay booking you can enjoy delicious breakfast and dinner at the restaurants in our hotel. You can make breakfast and dinner reservations while booking your overnight stay at our hotel. We hope, we can welcome guests without overnight stay soon again as well in our restaurant and on our terrace. Unfortunately that cannot be realised yet.

What are the safety measures you have taken?
We have taken quite a few safety measures. Our rooms are given a thorough cleaning, on a daily basis. We clean all door handles several times a day. We wash our hands every hour. Our restaurant has a new set-up, so that you have more space and there are fewer people having breakfast or dinner at the same time. Part of this new set-up is a reservation system. On different locations in the hotel you will find disinfections columns that allow you to disinfect your hands, quickly and conveniently.

Can I book a room again?
Yes, you can! Did you know that our hotel never closed? You can book straight away and also make use of a number of fantastic packages.

Can I come for lunch?
No, we’re sorry that we cannot serve lunch yet.

Can I rent an (electric) bicycle at the hotel?
Yes, hotel guests can make reservations for an (electric) bike through our reception desk. Packed lunch can also be reserved through reception. Each hotel has fine bicycle routes (20/40/60 km) in the surrounding area – suggestions are ready and waiting for you.

Kindest regards,

The Van der Valk Famly & staff members

Update May 14 2020